Share clear, honest, direct feedback individually with your colleagues and in meetings so they are as productive as possible. Embrace respectful debate and dialogue.

Set high standards for how you treat colleagues, customers, and clients. If you see a problem, take ownership or get support to make things right.

Be clear about goals, track and report on them, and deliver a quality product on time. Use data to make decisions. Act with a sense of urgency. Strive to simplify transactions and end-to-end processes. Reduce risk in our control environment.

Embrace challenges with enthusiasm. Be tenacious in overcoming obstacles. Ask others for feedback; dedicate the time and effort to learn and grow. Take personal accountability for understanding and delivering on your goals and commitments.

Contribute to a productive, engaged, and inclusive environment that values and respects differences. Engage with everyone in a way that builds trust and understanding. Encourage a sense of belonging where colleagues feel comfortable to bring their authentic self to work.

Attract and retain the best talent. Communicate a clear vision that engages and inspires. Set high expectations and support your team in accomplishing them. Hold employees accountable for achieving desired outcomes. Operate with a risk mindset.